This page summarises the main points of the Timbo partner terms. The full terms are provided to every partner when they apply. If you have questions, email partnerships@timbo.com.au.
1. Agreement
These terms and conditions form an agreement between you (the partner) and Timbo. By accepting them you unlock Timbo wholesale pricing.
2. Appointment
Timbo grants the partner a non-exclusive right to market and distribute Timbo products. Partners may continue to sell other products and ranges.
3. Pricing and payment
- Wholesale prices are provided to partners after acceptance of these terms.
- Unless Timbo has agreed credit terms with the partner in writing, orders must be paid in full upfront.
4. Ordering
Partners place orders by email to partnerships@timbo.com.au with a purchase order that includes:
- the products and quantities required;
- the delivery address or pick-up arrangements;
- the requested delivery date; and
- a site or receiving contact name and phone number.
5. Delivery, inspection and defects
Partners must inspect goods on receipt. Any defects or damage must be reported to Timbo within three (3) days of receiving the goods, with photos and the order details, so Timbo can assess and resolve the claim.
6. Returns
Completed orders are generally final and non-returnable, except where goods are damaged. See the general terms and conditions.
7. Marketing
Partners may use Timbo product information, specifications and imagery supplied by Timbo to market Timbo products, and may be listed in the Timbo partner directory.
Questions
Email partnerships@timbo.com.au.