How can we help?
| I want to… | Best way to reach us |
|---|---|
| Become a Timbo partner | Apply online or email partnerships@timbo.com.au |
| Get trade pricing | Apply for a partner account – pricing unlocks when you accept the partner terms |
| Request free samples | Sample request form |
| Place an order (partners) | Email a purchase order to partnerships@timbo.com.au |
| Buy Timbo floorboards for my home | Find a Timbo partner or email partnerships@timbo.com.au |
| Report a damaged delivery (partners) | Email photos and order details to partnerships@timbo.com.au as soon as possible – see the partner terms for timeframes |
Visit or pick up
Timbo Altona North, Melbourne VIC (by appointment only)
Our warehouse is a trade facility and visits are by appointment only. Email partnerships@timbo.com.au to arrange a pick-up or a time to see the range.
Frequently asked questions
I'm a homeowner – can I buy from you?
Timbo supplies through trade partners, who sell and install. Find a partner near you, or email partnerships@timbo.com.au and we'll put you in touch with one.
How do I apply to become a partner?
Use the partner application, or email partnerships@timbo.com.au with your business name, type of business, location and contact details.
How do I place an order as a partner?
Partners email a purchase order to partnerships@timbo.com.au with product, quantity, delivery or pick-up details and site contact. See the partner terms.